Effective Date: 03/16/2025
Myler HVAC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.mylerhvac.com/) and use our services.
1. Information We Collect
We collect different types of information in order to provide and improve our services, including:
Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Payment details (if applicable)
Automatically Collected Information:
- IP address
- Browser type
- Operating system
- Usage data (e.g., pages visited, time spent on the website)
Communication Information:
- SMS, MMS, and email correspondence between you and Myler HVAC
- Opt-in and opt-out preferences
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Schedule and confirm appointments
- Send transactional messages such as appointment reminders
- Send marketing messages (with your consent)
- Improve our website and customer experience
- Comply with legal requirements
3. SMS, MMS, and Email Communications
By providing your phone number and email, you consent to receive communications from us, including:
- Transactional Messages: Appointment reminders, service confirmations, account updates
- Marketing Messages: Promotional offers, service announcements, and special deals
Opt-Out Options:
- You may opt out of SMS and MMS messages at any time by replying “STOP.”
- You may opt out of marketing emails by clicking the “unsubscribe” link in the email.
- Even after opting out of marketing messages, you may still receive important transactional communications.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers that assist in delivering our services (e.g., payment processors, email and SMS platforms)
- Legal authorities if required by law
- Third parties with your consent
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet is 100% secure. You share your information at your own risk.
6. Cookies and Tracking Technologies
We use cookies and tracking technologies to improve your experience. You can control cookie settings through your browser.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Opt out of certain data collection practices
- Request details about the information we collect
To exercise your rights, contact us at mylerservices@gmail.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services constitutes acceptance of the updated policy.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
mylerservices@gmail.com
385-469-1411
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.